Seniors’ homes using ‘trespass orders’ to ban family members from visiting

Katie Pedersen, Melissa Mancini, David Common, CBC News, Marketplace

Mary Sardelis wasn’t allowed to visit her 97-year-old mother’s Ottawa retirement home for almost a year. Sardelis lives less than five minutes away from her mother Voula, but the home prevented Sardelis from seeing her, using sections of Ontario’s trespass law.

“For 316 days … I was banned from entering the home,” she said. “You have no idea of the toll it’s taken.” She could call, but her mother’s hearing is poor and she often couldn’t understand what her daughter was saying. “All I could hear was her fears or concerns. And I couldn’t even soothe her.” Sardelis was banned from City View Retirement Community in Ottawa, Ontario, under the Ontario’s Trespass to Property Act. So-called trespass orders allow private property owners to limit who can come onto the premises and, some experts say, are being increasingly used to keep out family members who complain about conditions in retirement and long-term care homes. 

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