Long-term care inspection reports: “What we know is the tip of the iceberg”

Joanne Laucius, The Ottawa Citizen

Anyone with access to the internet can find the results of provincial inspections of long-term care homes. But these reports are far from transparent, says a lawyer who is an advocate for seniors. The province’s Long-term Care Homes Quality Inspection Program has more than 150 inspectors who conduct three types of inspections. First residents and families can make complaints to the province to request an inspection. Second, it’s mandatory for homes to report certain types of “critical” incidents, including abuse, which also spark an inspection. The homes are also subject to comprehensive provincial inspections. But the reports from inspectors available to the public are often not very enlightening, said Jane Meadus, a lawyer with the Advocacy Centre for the Elderly, a legal aid clinic for seniors.

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