New book:
Neglected No More by André Picard
Released in April 2021

With empathy, clarity and hard-won insight, Globe and Mail veteran health reporter and columnist André Picard reveals the full extent of Canada’s eldercare crisis, laid bare by the ravages of COVID-19 – and offers an urgently needed prescription to fix a broken system.

A must read you can buy online at Chapters:
Click here to get the book!

1-833-416-2273; Live chat at ontariocaregiver.ca

Updated February 2019
Backlash – What can happen to relatives who complain about sub-standard care in long-term care institutions and what to do about it
Lise Cloutier- Steele
This is a report on what I learned from my experience after filing a complaint about reprisal. I hope this information will help others who may find themselves in similar circumstances.
If the problem could be properly acknowledged by authorities, caregivers who are retaliated against for complaining might stand a better chance at a fair result. And, if more people were able to complain about abuse and neglect in care homes, without fear of reprisal, we might begin to see some meaningful improvements in the level of care provided in these facilities.
Read the rest here!