Family seeks answers after mother died in long-term care

Elizabeth Payne, The Ottawa Citizen

Last year, after a happy Easter weekend with her family near Shawville, Rita Normoyle was taken back to her residence at Extendicare Laurier Manor in Ottawa. Five days later, the 84-year-old was dead. A year and a half and numerous investigations later, Diane Champoux os still waiting for answers about what led to her mother’s death on April 2, 2016. The death of Normoyle is one of the latest incidents being brought to light as the Citizen explores the state of this city’s nursing homes.

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