City increases training on abuse prevention in long-term care homes

Elizabeth Payne, The Ottawa Citizen

Staff in Ottawa’s four city-run long-term care homes have received more training on preventing abuse after incidents earlier this year led to a rare order from the province to improve care.

Dean Lett, acting director of long-term care for the city, updated “residents, families and friends” on work that has been done in the homes to respond to the compliance order from the Ministry of Health and Long-Term Care. That order came after a series of incidents, including the assault of Georges Karam by a personal support worker at the Garry J. Armstrong long-term care home. The assault on the elderly man who suffered from dementia and Parkinson’s disease was captured on video cameras installed by his family. The support worker, Jie Xiao, was convicted of assault. That assault, which made headlines around the world, was one of a number of issues at city long-term care homes in recent months and years. A Citizen investigation has found there were at least 163 cases of reported resident abuse, including at least 17 deaths following care that was found to fall short of provincial legislation, at Ottawa’s 27 private and not-for-profit long-term care homes since 2012. In a letter dated earlier this week, Lett said the city has also put new practices and procedures in place to do with the supervision of personal support workers and care planning.

Read the rest here: