Bad apples undermining long-term care residences: MacLeod

Blair Crawford, The Ottawa Citizen

Ontario’s health minister needs to make it clear to long-term care home administrators and staff that verbal abuse like that which occurred at Ottawa’s Peter D. Clark home won’t be tolerated, says Conservative MPP Lisa MacLeod. MacLeod said it’s likely a case of “one or two bad apples” but incidents like these can stain an institution and undermine confidence in the system. “I think the minister of health needs to come out with a very clear message to administrators and the personal support workers and nurses themselves that this is unacceptable behaviour,” she said, referring to Eric Hoskins. MacLeod was referring to what she called an “egregious” case in which an 85-year-old woman at Peter D. Clark was verbally abused by her caregiver. The abuse of the woman, who has a form of dementia and can’t walk, talk, feed or dress herself, was captured by a video camera placed in her room by her family. In one of the August 2017 incidents, the worker is heard to ask the woman, “Why is it taking you so long to die?” In another incident, the worker is heard discussing with another PSW, alleging that a nurse hadn’t given the woman her medication. The city has fired three employees for what it called “disturbing and offensive” behaviour. Bob Chiarelli, MPP for Ottawa West-Nepean, said in a statement Friday he was “shocked and upset” by what had transpired at the long-term care home. “Any situation involving the mistreatment of a resident in long-term care is a tragedy, and I want to reiterate that the government takes allegations of resident abuse very seriously. We have a zero tolerance policy for abuse in long-term care. “All Ontarians should be able to grow old with dignity in a safe, secure, and compassionate environment.”

Read the rest here: