After recent incidents, city working on action plan to improve long-term care

Elizabeth Payne, The Ottawa Citizen

City officials are meeting with families to develop an action plan that addresses recent incidents at city-run long-term care homes, according to the head of the committee that oversees long-term care in Ottawa. “Obviously, some of what we have been seeing and hearing about is troubling and very concerning,” said Coun. Diane Deans, who chairs the city’s community and protective services committee. “Because we have had some issues, they are working with the ministry and meeting with families to talk about suggestions and they will be looking to make some recommendations for improvements.”

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